Frequently Asked Questions

Everything you need to know about shopping with ASTR the Label

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 28 days of the ship date. Please note that items marked as Final Sale cannot be returned or exchanged.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.

How do I know what size to order?

Each product page features a detailed size guide. Our styles generally run true to size, but we recommend checking specific measurements as fit can vary between silhouettes.

Do you offer international shipping?

Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location and local customs regulations.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make modifications or cancellations. You may return the items once they arrive.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Afterpay for interest-free installment payments.